ABOUT OUR SERVICES
⚬ Achieving specific results may require additional sessions and/or services.
⚬ All services show a starting price and may increase for reasons including but not limited to hair length, texture, additional services rendered, and experience level.
⚬ Any service performed on extensions requires an initial consultation before booking.
⚬ Services for clients arriving more than fifteen minutes late will be honored at Fox & Jane’s discretion.
⚬ We reserve the right to cancel or modify your services as needed.
ABOUT ADJUSTMENTS
⚬ Service adjustments must be requested within 2 weeks of the original service.
⚬ Additional charges may apply.
⚬ To request a service adjustment, contact us directly via email or phone.
ABOUT CANCELLATIONS & REFUNDS
⚬ Any/all cancellations or modifications must be made with a minimum of 24 hours notice.
⚬ Any cancellations or modifications with less than 24 hours notice are considered a Late Cancellation.
⚬ Late cancellations or No Shows will be subject to a fee of 50% of the total cost of your scheduled appointment.
⚬ For any future services after a Late Cancellation or No Show, you may be subject to a non-refundable 50% deposit.
⚬ Appointment confirmations are provided via SMS and email 5 days, 3 days, and 48 hours before an appointment.
⚬ Failing to confirm any appointment does not count as a cancellation.
ABOUT GIFT CARDS
⚬ Available in physical and electronic options based on location.
⚬ Gift cards are not redeemable for cash and cannot be replaced if lost, stolen, or damaged.
⚬ Gift cards do not expire unless otherwise specified.
⚬ Gift cards can be used against services or retail.
⚬ To redeem, present the gift card at the time of checkout.
